GET
CALL CENTER SERVICES
FOR THE SKI INDUSTRY
KEY BENEFITS:
- Save time and money by utilizing our customer support system.
- Get a professionally staffed team of expert agents.
- Eliminate the headache of hiring and training staff every year.
- Increase revenue by using our team to upsell products.
- Get a call center that is open 7 days a week during key seasons.
- Connect your ecommerce for a seamless customer experience.
- Track call volume analytics including inbound and outbound calls.
CONTACT CENTER TESTIMONIALS:
The Mountain Collective
Working with the team at GetSkiTickets has been a turn-key experience for our call center operations. We seamlessly plugged in their remote agents this season who were fully trained in Inntopia commerce and ready to answer phones after our Killington-specific training sessions. Their team has provided excellent customer service to our Killington guests, and we are grateful for our partnership.”
Killington Mountain Resort
Working with the team at GetSkiTickets has been a turn-key experience for our call center operations. We seamlessly plugged in their remote agents this season who were fully trained in Inntopia commerce and ready to answer phones after our Killington-specific training sessions. Their team has provided excellent customer service to our Killington guests, and we are grateful for our partnership.” Jordan Spear, Director of Marketing / Sales / Reservations - Killington Mountain Resort
Working with the team at GetSkiTickets has been a turn-key experience for our call center operations. We seamlessly plugged in their remote agents this season who were fully trained in Inntopia commerce and ready to answer phones after our Killington-specific training sessions. Their team has provided excellent customer service to our Killington guests, and we are grateful for our partnership.” Jordan Spear, Director of Marketing / Sales / Reservations - Killington Mountain Resort
Giants Ridge, Minnesota
The team at GetSkiTickets.com are excellent partners and we have enjoyed working with them. They are highly responsive and available when needed. This year, we utilized there Ski-Commerce platform + call center which enabled Giants Ridge to grow our revenue and reduce our costs. This has been a winning combination.” Fred Seymour, General Manager - Giants Ridge, Minnesota
The team at GetSkiTickets.com are excellent partners and we have enjoyed working with them. They are highly responsive and available when needed. This year, we utilized there Ski-Commerce platform + call center which enabled Giants Ridge to grow our revenue and reduce our costs. This has been a winning combination.” Fred Seymour, General Manager - Giants Ridge, Minnesota
Magic Mountain, Vermont
The GetSkiTickets Team is a dream to work with. They appreciate the importance of prompt customer service and support our Ticket and Season Pass sales at Magic Mountain reliably and professionally. When I direct our customers to GetSkiTickets for support I know they’ll receive attention quickly and professionally. The vagaries of New England winters can require a quick customer service response time and GetSkiTickets never disappoints. Amanda Bourque, Ticketing Manager - Magic Mountain Ski Area, Vermont
The GetSkiTickets Team is a dream to work with. They appreciate the importance of prompt customer service and support our Ticket and Season Pass sales at Magic Mountain reliably and professionally. When I direct our customers to GetSkiTickets for support I know they’ll receive attention quickly and professionally. The vagaries of New England winters can require a quick customer service response time and GetSkiTickets never disappoints. Amanda Bourque, Ticketing Manager - Magic Mountain Ski Area, Vermont
KEY BENEFITS:
Call Center Operations
Let our team of customer service agents handle all your call center needs.
Increase Revenue / Decrease Costs
Maximize conversions while eliminating call center costs.
Get a Dedicated Phone Number
Choose a dedicated number for your reservations line.
Reporting
Get call volume reports to track inbound, outbound and abandoned calls.
Eliminate the Need to Hire Staff
Take the headache out of hiring and training seasonal staff.
Save Time
Save time by outsourcing your call center to our team.
Ski-Commerce + Call Center
One seamless system provides an excellent customer support system.
Retain Customers
Create long lasting customers by providing excellent service.